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Services

Conformity with country- and industry-specific regulations   
If you import a product from us which falls within the scope of one or more of the regulations that apply to your market then we can provide you all necessary service regarding to directives such as CE, FCC, RoHS, TSD, CPSIA, and REACH. For further information see here.

After-sales support and warranty
We provide extensive after-sales support for all our customers by phone and email. Our staff speaks English, German, Dutch, and Chinese.


Inspection of goods
AQL tests are carried out in order to ensure high quality of a product. For example, with an order quantity of 3200 items a random batch of 125 products are built and inspected to ensure all fixtures are included, the item is correctly packaged and that it is of a high standard. If the products exceed certain limits it will fail our AQL inspection. All our products are carefully inspected by our professional staff before being shipped. On request we can also appoint an independent certified inspection company to check your goods on site.


Promotional Services
We have been providing retail and trade promotional campaigns for well-known brands for the past few years. As a result we have acquired excellent imprinting and customization capabilities to offer you promotional products and corporate gifts that will flawlessly fit into your campaign.


Sourcing activities
In case you are looking for products not offered on this site we can still be of help. With our extensive network of production facilities we are able to source most products produced in China. As a result, we can reduce your sourcing costs significantly and offer you our expertise in the field of international trade.